Rev-Trac has sourced the data on these pages directly from verified customers and users. We use a third-party research firm that collects data on our behalf. The data provide insights into how organizations use Rev-Trac and the benefits our platform offers to customers. Rev-Trac stands behind the authenticity of all published data.
Net Promoter Score (NPS) is a customer loyalty metric that measures how likely customers are to recommend a company to others. It is calculated by asking customers a single question, “How likely are you to recommend our company/product to a friend or colleague?” on a scale of 0 to 10, with 10 being the highest score. A higher NPS score indicates that a company has a more loyal customer base.