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DevOps Feature: Inflight Parallel Check Report

The latest release is now out, Rev-Trac v7SPS03! A hidden gem that will convince you that it is high time to upgrade your Rev-Trac version, is the inflight parallel check report. This gem is related to the need to facilitate and manage parallel development, which is becoming a more common occurrence as you embrace DevOps and an Agile delivery methodology.
Nov 2017
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The Role of Process Maturation and Process Automation in SAP DevOps

Last posting I mentioned some component areas, tenets for success, SAP IT teams will need to address on their journey to a fully implemented DevOps approach. In this post, I’ll elaborate on the first couple. To progress towards a DevOps approach, change control processes need to be robust and clearly understood by all involved. Development, QA, Testing, Business and the Functional teams. There are different types of change, and so changes will be processed in different ways. It’s not rocket science, but it is still surprising how many teams still struggle with this relatively simple concept. Managing change with a ‘one size fits all’ single process will not work in a DevOps / agile environment.
Oct 2017
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Preventing Unplanned SAP Production Outages

It goes without saying that unplanned SAP production outages are costly. That’s why many SAP customers spend large amounts on ensuring high availability and redundancy. Eliminating single points of failure ensure continuous up time. But those infrastructures, no matter where they exist are still subject to accidental production downtime. Whether on premise or in the cloud, SAP systems are still at risk from poorly managed SAP change activities.
Oct 2017
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The value of automation when you adopt agile for SAP

Effective SAP transport sequencing management before go-live

Oct 2017
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Stability vs Innovation: A dual approach has a legitimate place in the modern SAP team

It’s interesting to observe how different organizations handle innovation in different ways. For some, innovation is infrequent and for others, innovation is ongoing and seemingly never ending.
Oct 2017
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Health Check Your SAP Change Control Processes

Before heading to Las Vegas this week for SAP TechEd, I have had to take my bride to the hospital. It was for one of those common check up type procedures that we have to get from time to time. As I sit here, patiently waiting, I started to think of the importance of health checks more broadly. Believe it or not, SAP change management processes came to mind.
Sep 2017
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SAP Change Control Practices and Digital Transformation

According to Gartner’s 2017 CEO survey, the number 2 strategic priority for CEO’s is technology related business change. Not surprising when 47% the same group of CEO’s indicated they are experiencing pressure from their Boards to make progress in digital. Digital transformation is the order of the day. Digital transformation and its impact on the customer experience is the top CIO priority
Sep 2017
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Your SAP DevOps Toolchain at SAUG Summit Sydney

As always, SAUG Summit is a great opportunity to catch up with customers and other Australian companies running SAP. In particular, to talk about their experiences and future plans and their progress towards automating their SAP DevOps Toolchain. When I was walking around the exhibition hall talking to the other exhibitors several common themes emerged. Namely, SAP DevOps, Agile Development and Digital Transformation. All reflecting the growing trend among SAP IT support teams to increase the volume of change and increase the speed at which it is delivered.
Sep 2017
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SAP Change Control: Effectively Manage Risk

A question our customers repeatedly ask is: “How can we effectively manage risk that change introduces to production? “. An excellent question to include in your current portfolio of areas to address with your change management process plan. To effectively manage risk, one must be able to identify and categorise risk. That is, could the change cause a problem, and what happens if it does (likelihood and impact)? For simplicity, I’ll cover two obvious categories, high risk and low risk.
Aug 2017
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Creating Agile Development Change Control Processes? Keep them simple!

After many years analyzing customers’ change control processes we’ve learned that no two processes are ever the same. However, I’ve noticed that when a company sets out to improve their change control processes, they tend to make them more complex than necessary. Particularly when attempting agile processes for the first time.
Aug 2017
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From Spreadsheets to ITIL to DevOps and “AI”

The recent article Ringing Down The Curtain On Change Management Theater by Forrester analyst Charles Betz made me think about the future of SAP change management. What is it going to look like in 3, 5 or 7 years? One thing that is certain is that it won’t look the same as it does today. Over the years, I’ve seen SAP customers go from managing SAP change with spreadsheets, emails and ITSM tickets (and many still do it that way); to ITIL-based, semi-automated processes; and now towards business-driven automated Agile/DevOps practices.
Aug 2017
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How To use technical SAP change mapping to reduce support costs and improve system stability

Aug 2017
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