Beyond ChaRM: The Future of SAP Change. Find out how we can help!

This article is also available in

Key takeaway

An SAP change management audit ensures that every change across your SAP landscape is controlled, documented and compliant. In complex or regulated environments, manual change processes increase risk, cost, and audit time and effort. Automating SAP change management with a solution like Rev-Trac enable transparency, governance, and audit-ready reporting.

Why SAP change management audits matter

SAP system modifications are planned, scheduled, developed, tested, and deployed using change management. Since each change can potentially disrupt Production, it is essential to control every change across its lifecycle in a repeatable and auditable way.

For many enterprises, especially those operating under regulatory requirements like SOX, GxP, FDA etc), a full audit trail is mandatory.

Unscheduled downtime can cost millions of dollars very quickly. An SAP change management audit is a core component of your risk management strategy. A transport imported into Production without approval, for example, is not just process issue. It’s a business risk.

What is included in an SAP change management audit?

Whatever your size or industry, a change management audit includes:

  • Reviewing policies, procedures, and change control documentation
  • Evaluating change management processes, like develop, test, and deploy procedures; change request application; change acceptance and production authorization
  • An evaluation of security, who is authorized to do what, such as making changes in development and authorize/approve changes to production etc.

SAP-using organizations relying on traditional manual change processes will find this time consuming and often challenging. If you’re searching emails or spreadsheets, that’s a problem.

Organizations using manual change processes often struggle with: 

  • High change volumes
  • Complex SAP landscapes (interconnected systems, multiple parallel tracks etc.)
  • Hybrid environments (on-premises and the Cloud)
  • Increasing compliance regulations

Without significant policing, workarounds to simplify change processes increases risking Production and putting a strain on audit effort.

Why automation is critical for SAP audit success

Automating change management processes with a tool like Rev-Trac can streamline an audit, ensuring SAP changes migrate to Production in a controlled and authorized way.

Automation can simplify even the most complex procedures. It reduces the need for manual workarounds and boosts trust in the integrity of the organization’s change management processes.

SAP change management automation ensures:

  • Enforced workflows
  • Reduced audit effort
  • Significantly lower compliance risk
  • Managed migration and approvals from Development to Production
  • Complete approval history

How Rev-Trac supports SAP change audits

Rev-Trac is an automated change management solution that eliminates high-risk manual methods and enforces consistent, repeatable change processes.

With Rev-Trac, changes are migrated to Production following a pre-defined workflow. Each change is fully documented, providing a transparent trail for auditors.

SAP change audit with continuous integration

  1. Transport migration control

Transports are migrated to target systems using standard TP or STMS in two ways:

  • Rev-Trac automatically migrates transports after a request is approved into a status, such as ‘Approved for QAS’. This is know as the auto migration method
  • Authorized users can also migrate transports manually using the Rev-Trac Migration Workbench. With this tool, Rev-Trac administrators can handle non-routine transport migration requirements. Users can view and change the order in which the queued requests are displayed on the screen and migrated.The developer or an authorized user approves the transport migration. Upon approval, the transports are released and queued with the target group. When a transport is released, the approver’s name and then time and date are logged providing a trail for auditors.
  1. Built-in safety checks

There is various safety checks performed on the transports when migrated which will be recorded and help with auditing.

  • OOPS Check (Overtake Overwrite Protection System)
  • PODS Check (Peripheral Object Dependency System)
  • CISS Check (Change Impact Scoring System)
  • Dependency Check
  1. Change and release approvals – single change approvals and CAB approvals

Rev-Trac’s Release Management Workbench feature allows:

  • Single change approval – multiple Rev-trac Requests can be added to a single release for approval from managers
  • Change Advisory Board (CAB) approvals
  1. Plan vs Reality Report

The Plan vs Reality Report identifies discrepancies between:

  • Transport’s target destination
  • Transport’s present location

The target destination is based on the status of a Rev-Trac request, its associated transports, and the migration strategy.

The Plan vs Reality Report acts an an audit compliance cheat sheet, ensuring transports exist where they belong and SAP change reports are aligned.

  1. Critical audit reports

Using Rev-Trac’s Web GUI, you can access critical reports that help to reduce the time and effort to complete an audit.

a. Status Approvals Report

Details on the regular and migrating status of Rev-Trac Requests. See approval history, including who approved what and when. In the example below, you can view the completed requests when the status, ‘equal to complete’, is selected.Rev-Trac Status Approval Report

b. Time In Status Report

Visibility into the time the request spent in each status and the total since it was created. Time Status Report

c. Retrofit/Clone Report

When running projects in parallel landscapes, retrofits need to be managed to ensure that Production support changes that are migrated to Production are reflected in the parallel project landscapes as the changes happen.

Rev-Trac can be configured to clone a request once it is approved for Production.

Automatic cloning both guarantees the change is recorded and it can be evaluated for retrofitting. 

    • Request cloned – displays the list of requests which are cloned
      Requests Cloned – Request filter is set to Status Complete
    • Requests to be cloned – displays the list of requests which are ready to be cloned
      Requests to be Cloned – Request filter is set to Status Complete

Advanced functionality simplifies SAP change audits

Rev-Trac combines additional features to enforce consistent change management processes and collect the necessary documentation.

  1. Modifications to change requests

To satisfy auditors, organizations must document the lifecycle of every change or request. Adding or removing transports from a request is recorded in the change log report, which can be used for audit purposes.

  1. Integration with the service desk, ITSM, DevOps auditing and impact analysis

A complete record for every change is available from one place, and the record is updated in all places. This gives you the confidence that third-party tools are correctly utilized and the results captured. You can also compile change and release approvals from external systems, for example ITSM for CAB Approval.

This creates a single source of truth for SAP change and audit readiness.

SAP change management audits: Frequently Asked Questions

What is an SAP change management audit?

An SAP change management audit checks whether your SAP changes followed an approved workflows. It verifies that changes are documented, tested, approved, properly transport and maintain compliance with internal and external regulations.

What are common SAP audit risks?

  • Unauthorized Production changes and workarounds
  • Lack of segregation of duties
  • Incomplete change documentation
  • Poor retrofit governance

The Bottom Line

Simplifying change management audits is necessary in to cut audit time and resources gathering audit evidence.

Automating change management processes with a tool like Rev-Trac eliminates helps to streamline SAP change management audits.

Organizations can realize:

  • Increased Production stability
  • Enhanced development efficiency
  • Massive reduction in the cost to manage change

Automation gives you essential documentation for audit purposes. Audits that once took days or weeks can be completed in a matter of hours.

For more information on simplifying change management audits and complying regulatory requirements, contact one of our SAP change management experts.