Outcomes
Solventum realized business value immediately after go-live with noticeable improvements in tracking and reporting capabilities, providing real-time insight into on-going projects.
With Rev-Trac, it resolved pain points around innefficient change processes, visibility, regulatory compliance, and deployment risk. Advanced safety checks like Overtake and Overwrite Protection System (OOPS) and automated governed workflows significantly reduced change-related production issues.
Centralized control and greater visibility of SAP changes led to quicker turnaround times on change requests and strengthened compliance with healthcare regulations. Enhanced documentation, detailing a complete history for every change has resulted in fewer audit findings.
Challenge
As Solventum transitioned to an independent organization, its SAP landscape came under immediate pressure to support greater agility, control, and compliance.
Key challenges include:
- Inefficient change management processes: rely heavily on manual processes and disconnected tools, causing delays and increasing operational risk
- Regulatory compliance: navigating the complexities of healthcare regulations requires enhanced visibility and control over change processes
- Resource constraints: manual processes consumed valuable time, limiting their ability to focus on strategic healthcare initiatives
Together, these pressures made it clear that a more automated, integrated, and compliance-ready approach to SAP change management was essential.
The Solution
Solventum sought an advanced change management solution that could help it automate business processes and meet the strict regulatory requirements of the healthcare industry. It needed a solution capable of enforcing end-to-end workflows, providing centralized visibility across the SAP landscape, and delivering full audit trails of every SAP change while eliminating risky manual tasks.
To achieve this Solventum selected Rev-Trac, an automated SAP change management solution, to reduce risk and enforce consistent, controlled change processes. The robust solution seamlessly integrated into Solventum’s SAP environment giving it full control and visibility over every change.
Solventum stopped relying on manual change processes and replaced them with automated end-to-end workflows for faster changes and more reliable releases, improving productivity and lowering operational risk. A Rev-Trac integration with ServiceNow and Jira provided complete visibility of change requests, enabling real-time tracking and stronger collaboration between project management and IT service management. Advanced change management capabilities and safety checks were implemented to prevent sequencing issues and transport conflicts.
Impact and Future
Rev-Trac has become a core part of Solventum’s daily SAP operations. Beyond reducing errors and strengthening compliance, Rev-Trac has transformed change management processes and brought audit processes under control. Doing so, frees staff to focus on strategic healthcare initiatives that drive growth.
Yoselin Fernandez, ERP release manager, Solventum has this advice: “Invest in automation and adopt best practices early in your transition. The right tools can significantly enhance efficiency and compliance, allowing your team to focus on strategic initiatives that matter most in healthcare.”
About Solventum
Industry: Healthcare
Employees: 20,000+
SAP landscape:
- Running on S/4HANA with SAP GTS in parallel
- Operating 3-tiers support landscape and N+1 for upgrade projects for S/4HANA and GTS
- Rev-Trac integration with both Jira and ServiceNow
