It’s hard to believe, but the SAP COE has been around for more than 21 years. SAP COE’s started around the same time that Rev-Trac did and it’s safe to say that they began for many of the same reasons. That is – in general – to help SAP customers reduce the cost of operations, provide a required level of governance and continually improve SAP processes.
SAP COE and Rev-Trac Evolution
SAP COE’s have a broader coverage area than Rev-Trac, but it’s interesting to see how both are evolving and maturing in a similar manner. For example, both initially focused mainly on break/fix or production support activities. COE’s were set up to help keep the SAP environments running and stable, while Rev-Trac concentrated on the change management of the same activities. Fast forward to today and mature COE’s still take care of the core production support activities – at minimal effort and cost – also also contribute significantly to digital transformation initiatives. Similarly, SAP organizations with mature change management operations take care of the basic break/fix changes in an automated way with minimum cost and effort. These efficiencies allow them to focus on more valuable change management tasks such as improved management of parallel development activities resulting from new innovation projects.
