Chris Drake

Chris Drake
Product Manager

Chris Drake is Product Manager, Pre-Sales and Consulting, at Rev-Trac

He first joined the company in 2007 on the front line in customer support. In the role, he gained a comprehensive knowledge of the concerns and priorities customers have from both a user and strategic decision-maker standpoints. Working in the field as an implementation consultant, Chris has a deep understanding of SAP and change management and the impact manual processes have on SAP systems stability.

Chris’s insights, experience and the customer relationships he built in various positions on the support team provide a solid foundation for his role as product manager. He has vast knowledge to draw on to understand what the markets need and determine product direction.

Outside Rev-Trac, Chris is a fitness and sport enthusiast. He likes to exercise and spends time playing ice hockey and snowboarding.

Wisdom crafted by Chris Drake

What are the benefits of agile for SAP solutions?

Agile is a term that SAP IT teams are hearing more frequently these days. It shouldn’t come as a surprise. Today, businesses across every sector, must react quickly to constant changes in the marketplace to survive. However, to understand why agile is such a hot topic, you need to know something about the benefits of agile for SAP solutions.

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Why businesses should focus on product evolution

Apple started a revolution with the concept of an app on the first iPhone. It has been interesting to see the impact it has had on different organizations’ product evolution.

When I turned on my first iPhone, I was confused. The phone function is just an app now. How does it get the same amount of real estate as the calendar? A different app for messaging and another for Internet – this was revolutionary.

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How to Introduce Agile for SAP Projects

In today’s fast-paced digital economy, there is a growing movement towards agile methodologies and DevOps for SAP. Increasingly, businesses are demanding more changes, more frequently with no loss in quality to meet the needs of customers, suppliers and partners.

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Designing a Current and Future Proof Change Management Process

In the current environment, we are seeing pressure on different businesses to conform to modern types of process standards and methodologies for building and deploying change. The current trend seems to have created demand for DevOps, Agile and Release Management controls. However, some organizations do not require the rapid style of change delivery offered by DevOps and Agile and are still happy to conform with process standards set out by ITIL and traditional release deployment strategies such as Waterfall.

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Manage transport sequencing before go-live

Large organizations with high volume of changes, often experience many challenges around the sequencing of their transports. This can take a huge toll on an organization’s Basis team when managing the sequence to ensure that day-to-day support changes or large projects experience successful and safe production go-lives. In this month’s article, I would like to…

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Your SAP DevOps Toolchain at SAUG Summit Sydney

As always, SAUG Summit is a great opportunity to catch up with customers and other Australian companies running SAP. In particular, to talk about their experiences and future plans and their progress towards automating their SAP DevOps Toolchain. When I was walking around the exhibition hall talking to the other exhibitors several common themes emerged. Namely, SAP DevOps, Agile Development and Digital Transformation. All reflecting the growing trend among SAP IT support teams to increase the volume of change and increase the speed at which it is delivered.

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Technical SAP Change Mapping to Reduce Support Costs and Improve System Stability

I recently caught up with an SAP support team manager at a customer who has been using Rev-Trac change control automation software for about 4 years. At the time of implementing Rev-Trac, the customer was a “Green Field” SAP installation. This meant Rev-Trac was installed with the initial SAP systems and every transport from the very first development transport created has been tracked and change controlled using Rev-Trac. I asked what some of the most valuable benefits were Rev-Trac had brought to the support team.

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Automation and the Evolution of Manual Testing: User Experience in DevOps

I recently read a great analogy describing Waterfall vs DevOps. While Waterfall requires the team to be driving 4X4 vehicles to deliver their change across a landscape, DevOps requires an automation evangelist to pave smooth roadways so that the delivery team can drive supercars at fast pace across the landscape. One of the keys is around user experience, which has in the past been overlooked by many organizations in the enterprise space.

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DevOps Testing and Automation

An organization investing in DevOps will naturally find the need to perform test automation where possible, to allow for increased velocity of deployments to production. However, the focus of a manual tester will be less on regression testing and meeting the business requirement.

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Got A Minute? SAPPHIRE NOW 2017

That’s a wrap at SAPPHIRE NOW 2017! It’s been a brilliant opportunity to learn about SAP trends, SAP roadmaps and customers plans.

Whilst on the show floor we did learn that customers are beginning to think about SAP DevOps and the path to SAP DevOps. Not surprising when almost all confessed to upcoming digital transformation projects and, of course, plans to leverage SAP HANA.

So if you’ve got a minute, take a quick look at this 1 minute video to see insights into SAPPHIRE NOW and SAP DevOps.

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